Live chat
Real-time support that answers questions, captures context, and keeps conversations moving.
Outsourced chat support for growing teams.
Split Outsourcing gives you live chat, AI support, trained agents, and a help center in one place. We handle the conversations your team does not have time to cover.
AI plus human backup
Agentic answers where they help, with trained people ready to step in when judgment is needed.
Messaging apps
Support across WhatsApp, Facebook, Instagram, Telegram, LINE, and other messaging channels.
Branded widget
A live chat widget shaped around your brand colors, voice, language, and support paths.
Knowledge base
Help center articles, categories, videos, metadata, and search that customers can use anytime.
API and custom use cases
Connect support to product data, customer records, internal workflows, and custom triggers.
Support every place customers start the conversation.
Split connects website chat, social messaging, SMS, and human handoff into one managed support motion. AI can answer when it is useful, and trained agents step in with the context needed to resolve or escalate.
Website chat
Branded live chat for your site or app.
SMS handoff
Text-message follow-up when the conversation moves offsite.
Agentic triage
Automated answers with clear escalation rules.
Human escalation
Trained agents pick up with notes and conversation history.
Channel coverage
Logo-backed routes for live, agentic, and human support
Covered
Covered
Covered
Telegram
Covered
LINE
Covered
Twilio
Covered
Help center setup
Articles, portals, locales, SSL, and search
Categories
Group articles by topic
6 articles
Start with the highest-volume questions
All locales
Support every language your team needs
Custom domain
SSL included for cloud customers
Help customers get answers faster.
We help build and manage a branded help center with articles, guides, AI search, and support content available 24/7. If self-service does not solve it, agents can take over with context.
Built to work with your stack.
Use our APIs and integration experience to connect chat support to your current tools, customer records, workflows, and reporting.
WhatsApp
Facebook
Instagram
Telegram
LINE
TikTok
X
Twilio
SlackLinear
Google Workspace
Microsoft 365
Google Docs
Google TranslateDialogflow
Rasa
Zendesk
Intercom
Salesforce
HubSpot
Zoho
AttioShopify
WooCommerce
GitHub
Calendly
CalCal.com
Stripe
Notion
WhatsApp
Facebook
Instagram
Telegram
LINE
TikTok
X
Twilio
SlackLinear
Google WorkspaceMicrosoft 365Google DocsGoogle TranslateDialogflow
Rasa
Zendesk
Intercom
Salesforce
HubSpot
Zoho
AttioShopify
WooCommerce
GitHub
Calendly
CalCal.com
Stripe
Notion
Personnel security
Agent training, access rules, role limits, and NDAs.
Secure development
Support workflows and custom APIs scoped with data handling in mind.
Cloud security
SOC 2 Type II aligned controls for covered customer-data programs.
Ready to improve customer conversations?
We will design the chat, knowledge base, agentic workflows, and human handoff model around the way your customers already ask for help.